• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
OMEN Laptop - 17-cb1046nr
Microsoft Windows 10 (64-bit)

I’ve upgraded the ssd on my laptop and now when I’m booting I get this what could be the problem here it’s a brand new Samsung ssd 

image.jpg

image.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@eyals4,

 

The left SSD drive you replaced likely was your laptop's primary (boot) drive.

 

My sincere apologies for assuming that you were familiar with all the steps necessary to add/swap a new drive...

 

Anyway, power down your laptop, disconnect from power, and remove your battery.

 

Swap the new SSD with the old drive.

 

Put the battery back in place, and connect to power.

 

Turn on your laptop, should boot right up.

 

The thing is that your new SSD has to be 'cloned' first -meaning, making it a mirror copy of your old SSD, before you can swap the old SSD with the new one.

 

To do that, you need a "USB to NVMe adapter" as a temporary tool to clone your new SSD.  This link shows you an example of what you need: https://www.amazon.com/ANYOYO-Adapter-Bridge-Converter-Support/dp/B09FXRZ4CF/ref=sr_1_17_sspa?crid=1....

 

You need to order this part before you can use your new drive.

 

You also need cloning software.  Since you bought a Samsung drive, you can download the freeware Samsung "Magician" cloning software from here: https://semiconductor.samsung.com/consumer-storage/support/tools/

 

NonSequitur777_0-1661448999208.png

 

It probably would be helpful to watch an instructional video how to use Magician: https://www.youtube.com/watch?v=AvJpAnQeHws -please mind you, the person in this video clip installs his M.2 NVMe SSD inside a desktop, you will have to fit your M.2 NVMe SSD in the USB to NVMe adapter I mentioned, and insert the USB part in one of your laptop's USB ports.  Everything else you see in this vid applies to your laptop too.

 

Once you have cloned the new drive, shut down your laptop, remove the USB to NVMe adapter from your laptop, gently remove your M.2 NVMe SSD, disconnect from power, disconnect your battery, and then swap your old drive with the newly cloned drive.  Reattach battery, put your laptop together again, and power on.  If all has gone well, your laptop should now boot up without any problems.

 

I need to run an errand for an hour or two, but will be back to respond to you again.

 

Kind Regards,

 

NonSequitur777

 

 

 

 


View solution in original post

17 REPLIES 17
HP Recommended

@eyals4,

 

Let's review what steps you took:

 

Did you add the Samsung SSD in an empty M.2 NVMe slot?

 

Kind Regards,

 

NonSequitur777


HP Recommended

No I had already an ssd on it I just switched to better one 

HP Recommended

There was 2 ssd on the slots already I’ve changed the left one to a better one and now my pc is not booting I hope it’s not dead or something I did everything correctly 😭😭😭😭

HP Recommended

@eyals4,

 

No worries, nothing is broken!

 

Give me a second.

 

Kind Regards,

 

NonSequitur777

 


HP Recommended

Do u have discord ?? 

HP Recommended

@eyals4,

 

I do not, I work with MS Teams and Zoom, but regardless, I don't think HP would approve of contacting each other via voice/video messaging.

 

Hang on, I was working on my response.

 

Kind Regards,

 

NonSequitur777


HP Recommended

@eyals4,

 

The left SSD drive you replaced likely was your laptop's primary (boot) drive.

 

My sincere apologies for assuming that you were familiar with all the steps necessary to add/swap a new drive...

 

Anyway, power down your laptop, disconnect from power, and remove your battery.

 

Swap the new SSD with the old drive.

 

Put the battery back in place, and connect to power.

 

Turn on your laptop, should boot right up.

 

The thing is that your new SSD has to be 'cloned' first -meaning, making it a mirror copy of your old SSD, before you can swap the old SSD with the new one.

 

To do that, you need a "USB to NVMe adapter" as a temporary tool to clone your new SSD.  This link shows you an example of what you need: https://www.amazon.com/ANYOYO-Adapter-Bridge-Converter-Support/dp/B09FXRZ4CF/ref=sr_1_17_sspa?crid=1....

 

You need to order this part before you can use your new drive.

 

You also need cloning software.  Since you bought a Samsung drive, you can download the freeware Samsung "Magician" cloning software from here: https://semiconductor.samsung.com/consumer-storage/support/tools/

 

NonSequitur777_0-1661448999208.png

 

It probably would be helpful to watch an instructional video how to use Magician: https://www.youtube.com/watch?v=AvJpAnQeHws -please mind you, the person in this video clip installs his M.2 NVMe SSD inside a desktop, you will have to fit your M.2 NVMe SSD in the USB to NVMe adapter I mentioned, and insert the USB part in one of your laptop's USB ports.  Everything else you see in this vid applies to your laptop too.

 

Once you have cloned the new drive, shut down your laptop, remove the USB to NVMe adapter from your laptop, gently remove your M.2 NVMe SSD, disconnect from power, disconnect your battery, and then swap your old drive with the newly cloned drive.  Reattach battery, put your laptop together again, and power on.  If all has gone well, your laptop should now boot up without any problems.

 

I need to run an errand for an hour or two, but will be back to respond to you again.

 

Kind Regards,

 

NonSequitur777

 

 

 

 


HP Recommended

ok I see thanks a lot for your help 

by the way I did not removed my laptop batter just did a real turn off 

and unplugged it for electricity 

is this a big problem? 

HP Recommended

@eyals4,

 

Probably not, but removing your battery from a laptop before swapping/changing/adding computer components is considered standard operating procedure.

 

So, preferably, you should remove/disconnect your battery from your laptop before swapping drives.

 

Are you going to order the USB to NVMe adapter, and what is the model number of your new Samsung drive?

 

Kind Regards,

 

NonSequitur777

 

 


my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.