Hinge Cracking Sound

[Shanke]

Recently, I closed my laptop and I heard a crack sound.  Upon closer observation, I realized that my laptop's central hinge is broken and tearing away from the base.  This is also causing the panels on the front and back of the screen on the right side of the laptop to tear away from the screen.  Based on the wide number of similar posts by other purchasers that I have read, I can only assume that the problem resides with the shoddy parts and hardware on this model, as opposed to just normal wear and tear.  

This Laptop is still under HP warranty. ( 5 months remaining) 

Can I repair  it under warranty and from where. 

I'd like to have this repaired as soon as possible.

[Dragon-Fur]

@Shanke 

If you have not done so, you should submit a request to HP Support.

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[Betty0610]

@Shanke

Welcome to the HP Support Community. 

We shall escalate this case.

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

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