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‎08-01-2022 04:47 PM - last edited on ‎08-01-2022 04:54 PM by Retired

HP Recommended
Product: HP Notebook - 17-x115dx
Operating System: Microsoft Windows 10 (32-bit)

When I closed my laptop earlier, the right hinge broke to where I cannot open it again or fully close it the remaining couple of inches. A couple shards of plastic broke off, too. There is now a gap between the inner and outer casing around my screen where it connects to the hinge. How do I go about fixing this? 

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-04-2022 10:21 AM

HP Recommended

Hi @ClaireeHen

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP Notebook - 17-X115dx. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee

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1 REPLY 1

‎08-04-2022 10:21 AM

HP Recommended

Hi @ClaireeHen

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP Notebook - 17-X115dx. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
1 person found this reply helpful
Was this reply helpful? Yes No
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