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‎07-01-2020 12:42 PM

HP Recommended
Product: hp 15-bs-145tu
Operating System: Microsoft Windows 10 (64-bit)

I purchased my laptop in July 2018. I just found that one of the hinges got broken (right side). What to do now? I would like to know how much would that cost? Can I fix it? Now if I open the laptop lead can not close it and vice-versa properly. Please help. Location - Nagpur 440015

Laptop Model: HP Notebook - 15-bs145tu

1 REPLY 1

‎07-01-2020 05:34 PM

HP Recommended

@Sumit6853 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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