Hinge on laptop is detaching

[AbbieM]

The hinge on my laptop started to make a clicking noise and I noticed that the back of the laptop is detaching slightly, causing the screen to pop out. I can pop it back in however it happens every time I am closing the laptop screen. It is also causing the lid of the laptop to slide and move when the screen is closed, if I do not pop it back in after closing. I am afraid this is going to cause issues with the screen eventually. The 2nd last picture shows what the laptop should look like, other pictures show the broken side. I have tried to contact HP online but every time I try it says there is no-one available and to come back at a later time. 

[sandytechy20]

@AbbieM

Welcome to the HP support community.

I understand that you are getting hinge issues with the notebook, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.