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‎01-13-2019 05:44 PM

HP Recommended
Product: HP Notebook 17-bs049dx
Operating System: Microsoft Windows 10 (64-bit)

I made a post yesterday regarding an issue about my year-old laptop thats had one of its hinges break by themselves. My warranty expired a month ago, and I am unable to repair the laptop. My post yesterday became locked after being told that I would be private messaged by HP— which didn’t happen. I’m still looking for answers from HP about this, and possibly some assistance on their part for fixing this problem, and it seems many other people are suffering the same issue. Thank you.

1 person had the same question
1 REPLY 1

‎01-13-2019 08:03 PM

HP Recommended

@Sarah_Sat7

 

Your earlier post has been escalated and you should be contacted via private message some time tomorrow.

Thank you for your patience.

 

Cheers,

I work on behalf of HP
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