Hinges are the causing the damage of the external structure of the laptop

[Nithish03]

Hello,

My HP notebook laptop's left hinge is broken and the left corner is cracked and bulging as well as in the right hinge. The laptop was not dropped or fell. When I open and close the laptop the hinge is shifting and then separating from lower case and the upper case. The screw from the lower case are falling off and I am not able to close and open the laptop properly. It's has been only two years (April 2018)since i bought this.I see this a very big flaw in hp designs ,i feel like a waste of money and did not excpet these things from a reputed brand .I'm facing lots of problems.When my battery is full charged my screen starts to blink and hearing noise from the drivers.The battery lost its holding capacity. My screen suddenly comes up my lines.I don't want to spend money.So,kindly, Please help.

Thank You In Advance

[Riddle_Decipher · Accepted solution]

@Nithish03 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

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