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- Hinges issue/Motherboard/Base case, now I need to pay equal ...

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02-22-2016 04:18 AM
Hello HP,
My laptop is completely became useless after 3 years of normal use.
I've sent an email to HP authorised service center after they have sent me heavy priced quotation as follows:
iQor Global Services India Pvt Ltd. (Formerly known as Jabil
Global Services India Pvt. Ltd.) Shop no.52, SPA Plaza,
No:1094 OTC Road, Opp. Hotel Luciya International, Bangalore
AACCT9885DSD003
29781142049
HP Pavilion g6-2005ax
Notebook PC
CIN U64200HR2008PTC038078
# part no Repair & Replacement Service of Parts Cost
1 683030-001 SPS-MB DSC A70M 7670/1G Rs.20,207.00
2 708302-001 BASE ENCLOSURE W8 Rs.6,984.00
3 JBLSR10001 Service Charges Rs.750.00
Solved! Go to Solution.
Accepted Solutions
03-06-2016 11:34 PM
Finally got it repaired for very fraction price at a local laptop repair shop, who has fixed the motherboard by replacing short circuited chips with new ones, replaced hinges and fixed same base enclosure as well.
This saved me buying a new laptop + Win10 pro which won't come with most of the new laptops.
No one called me from HP India team for help.
Anyways thanks Jeffhelp and kevin-T.
02-22-2016 08:46 AM
@srkanthsd
I work on behalf of HP
03-06-2016 11:34 PM
Finally got it repaired for very fraction price at a local laptop repair shop, who has fixed the motherboard by replacing short circuited chips with new ones, replaced hinges and fixed same base enclosure as well.
This saved me buying a new laptop + Win10 pro which won't come with most of the new laptops.
No one called me from HP India team for help.
Anyways thanks Jeffhelp and kevin-T.
04-04-2016 12:14 AM
Hi Srikanth,
I have the exact same problem with my HP laptop and the exact same attitude from HP!
I think HP is earning a bad name for themselves with defective laptops and lack of willingness to accept their defect or help a customer!
Regards,
Sandeep
08-31-2019 09:25 PM
HP is worst regarding customer service. They value very premium customers and even dont provide spare parts in a decent price. Go for ASUS or DELL or LENOVO for a good range of products.
I stopped consulting HP service after they denied to help me and got my laptop fixed in a reasonable price