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‎12-24-2020 12:37 PM

HP Recommended
Product: HP laptop 15-bs121nr

Hinges broke on my screen. Thing is unattached. Nothing happened to it, it just came apart. I want HP to fix this for me- it wasn’t my fault- cheap parts. Any way I can get HP to fix this if my warranty was up in April 2020? I purchased in 2018. Thanks for your help!!

1 REPLY 1

‎12-30-2020 10:32 AM

HP Recommended

@Jack470

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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