Ho to disable my USB 3.0 Ports to work like 2.0 in BIOS

[Smola]

Hello.

I would like to know how to disable my USB 3.0 Ports in my BIOS to make it work like 2.0. I tried to find the xHCI Controller disable function but it's not present.  Does standart bios have option to disable that? If not, does any upgraded bios have got it?

Make my USB ports working like 2.0 is necessary

Hope for a quick help, thanks in advance.

[MKazi]

@Smola

Let me take a moment to thank you for posting on the HP Support Forums. 

I understand that you have an HP Pavilion Notebook - 15-ab254sa. I read that you would like to disable the USB 3.0 ports and make it work like USB 2.0. I'll certainly do my bes to help you.

To provide an accurate resolution, I need a few more details: 

• Are USB 2.0 devices not working on the USB 3.0 ports of your laptop?
• Are the USB 2.0 ports working on the one USB 2.0 port? This laptop has one USB 2.0 port as per the product specifications.

Meanwhile, I did some research and would like to inform you that there is no option to convert the USB 3.0 ports to USB 2.0. However, to make USB 2.0 devices work on USB 3.0 ports, I have a workaround for you:

• Some USB 2.0 devices will not work when connected to a USB 3.0 port. To fix this, disable the xHCI controller (the Intel USB 3.0 controller) and uninstall the USB 3.0 driver in Device Manager using the following steps.

• Start or restart the computer.

• Press F10 to enter Setup.

• Click Advanced, and then click Device Options.

• Enable USB EHCI debug to disable the xHCI controller.

• Save the changes and exit from Setup.

• In Windows, search for and open Device Manager.

• Locate the USB 3.0 Root Hubs under Universal Serial Bus Controllers.

Figure : Locating the USB Root Hub

• Right-click the USB 3.0 Root Hub, and click Uninstall.

I sincerely hope this fixes the issue. Please keep me posted on the results. Good luck! 🙂

[Smola]

The problem is: I am the musician and I using a MPC Renaissance controler which have problem to work with 3.0 ports.

And yes, that laptop have one 2.0 port but it's on the same line as another 3.0, so propably it using same USB bus as that 3.0 port. Anyway my controler won't work with that port too.

I tried disable the xHCI controler but my bios doesn't have that option, or any advanced options, look: http://pl.tinypic.com/r/6qctif/9

I thought about bios upgrade but don't know which version choose.

Thanks for your help anyway, Regards.

[MKazi]

@Smola

Thank you for your reply. 

If other USB 2.0 and USB 3.0 devices work fine then it should not be a problem with your laptop. There should be some compatibility issues between MPC Renaissance device and the USB ports. I check the specifications of the MPC Renaissance and found that it is compatible with USB 2.0.

However, if you would like to update the BIOS then you may download and install it from this link.
NOTE: Please have the ac adapter connected during the BIOS update.

I wish you all the best. Keep me posted. Cheers! 🙂

[blejzo]

Hi there , i got same problem with elitebook 840 g3

i can´t disable usb root hub in preferences becouse then all my usb tools dont work and disapare.

is there any option how to put this preference to bios?

[RafaelCA81]

I do have the same problem. Its in the gaming world and no controller works with any game. I have only USB3 ports on my HP Pavilion x360 Convertible 14-ba0xx. I appriciate any help!

[RafaelCA81]

thanks for your feedback, however your proposed solution doesn't work for me.