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‎12-05-2018 01:38 AM

HP Recommended
Product: Elitebook 820 G3
Operating System: Microsoft Windows 10 (64-bit)

Since I've installed windows 10 on my Elitebook 820 G3, a lot of Hotkeys doesn't work,  as brightness or screen mode changing (duplicate, extended, ..) could you help me ?

2 REPLIES 2

‎12-05-2018 05:22 AM

HP Recommended

Welcome to the HP Support Community @jpgn

 

Install and reboot:

 

https://ftp.hp.com/pub/softpaq/sp87001-87500/sp87257.exe

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86887.exe

 

REO

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‎12-06-2018 02:21 AM

HP Recommended

Thank you for this 1st step to solve my ploblems,

I can now again change the display screen mode (duplicate, extend or PC screen only) and can also again adjust the sound volume with hotkeys.

but the problem remains with hotkeys for brightness adjust and keyboard backlight.

Is there others spxxxx to solve theses ramaining problems on my Elitebook 820 G3 64 bits Windows 10.

Thanks for your help

Joël

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