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‎01-18-2021 12:31 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

The upper right corner of my laptop housing near the hinge has cracked to the point a large piece has fallen completely off.  From much of what I have read in researching a solution, this appears to be a design flaw on the part of HP.  Trying to get to some sort of customer support is crazy difficult.  Hopefully this will render some help from someone.

1 person had the same question
1 REPLY 1

‎01-19-2021 01:14 PM

HP Recommended

@nana324

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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