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Common problems for Battery
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‎03-24-2019 02:14 AM

HP Recommended
Product: HP Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

My HP Notebook 15 PC battery is no longer usable and does not hold charge. I ran the f2 test to finally find out after trying everything, I wanted to know if I could replace it with any HP model battery? Or the specific model the tag on my battery recommends? It says model Spare 740715-001, I couldn't find that excact description and model anywhere online or in store, at least easily. Would any model work fine? They all look the exact same.

3 REPLIES 3

‎03-24-2019 02:19 AM

HP Recommended

Hi,

What is the exact model or product number of your notebook (not serial) Here is how to find it:

https://support.hp.com/my-en/document/c00033108

 

Let us know,

David

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‎03-24-2019 04:06 PM

HP Recommended

Hi David, I believe the product number is F9H9GUA#ABC

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‎03-26-2019 12:07 AM

HP Recommended

My mistake, its actually F9H90UA#ABA

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