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‎12-18-2022 07:26 PM

HP Recommended
Product: HP Stream - 14-cb172wm
Operating System: Microsoft Windows 10 in S Mode

Want to upgrade RAM on HP Stream-14-cb172wm, product ID 9VKUA.

 

Part catalog is no help, says the RAM part is unavailable.

 

Specs say the factory-included RAM is 4 GB DDR4-2400 SDRAM, but this apparently comes in 260-pin and 288-pin formats.

 

How do I know which one is correct? Finding this out should not be a big deal to do.   😞

Category:
1 REPLY 1

‎12-18-2022 08:59 PM

HP Recommended

@billmanhart,

 

Welcome to our HP User Forum!

 

Unfortunately, your HP Stream - 14-Cb172wm (9VK98UA), as per: https://support.hp.com/au-en/document/c06612132 and: https://partsurfer.hp.com/partsurfer?searchtext=9VK98UA, and: http://h10032.www1.hp.com/ctg/Manual/c06141338.pdf, is fitted with a non-removable 4GB RAM stick.

 

This is also confirmed here: https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-stream-14-cb172wm.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


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