• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
EliteBook 830 G5
Microsoft Windows 11

How can I charge my HP EliteBook 830 G5 through USB Type-C with not original USB charger? For example Xiaomi Hyper charger (33W), and when I`m connecting the charger to USB Type-C port, nothing happens.

1 REPLY 1
HP Recommended

Unfortunately, it appears that the Xiomi hyper charger is not compatible.  I do notice that the Xiaomi adapter does not supply enough power, so that may very well be the reason. From the HP Product Content brower where I took a look at guaranteed compatible products for your notebook, I see that the minum power requirement for the power adapters that HP provides is 45 watts. The list below shopws HP compatible power adapters. I hope this information helps you in your journey to an answer to your question.

 

 

usbcAdapters.png



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.