-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: How do I find individual HP Parts number for Envy 15-k02...

Create an account on the HP Community to personalize your profile and ask a question
07-24-2019 02:14 AM - edited 07-24-2019 02:14 AM
Hello,
Is there any way to know the part number for individual parts of my HP Envy 15-k020us? Because I see that by searching product by parts number, I can find the exact hardware to upgrade and that will work properly.
I was actually looking for the battery and adapter for my laptop. But was unable to find it on HP store.
Also, is there any suggestion for the USB port, one of the ports is not working properly and another one is also not in good condition.
Thanks.
Solved! Go to Solution.
Accepted Solutions
07-24-2019 03:56 PM
@Mahmudul-Islam wrote:Thanks @Banhien
I was looking for the battery in the hp store but unable to find it. How can I purchase the battery if I want to.
What do you mean "unable to find it" ? It's there as shown:
Any way, you can use part number and search on Amazon, eBay
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-24-2019 02:24 AM
Its specs
https://support.hp.com/au-en/document/c04326327
and parts list
http://partsurfer.hp.com/Search.aspx?searchText=G6U23UA
For USB ports, looks like they are hardware related, you need to check with a repairer.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-24-2019 03:56 PM
@Mahmudul-Islam wrote:Thanks @Banhien
I was looking for the battery in the hp store but unable to find it. How can I purchase the battery if I want to.
What do you mean "unable to find it" ? It's there as shown:
Any way, you can use part number and search on Amazon, eBay
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.