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HP Recommended
HP Notebook - 15-ay100 CTO
Microsoft Windows 10 (64-bit)

I received a Samsung SSD as a gift and would like to swap out my hard drive.  Looking at documentation (or lack of), on-line at HP and the internet at large, there is no information on how to access my hard drive.  I tried the basics - remove the battery, remove the multi-media bay, remove the screws from the bottom, but after that, I am at a loss.  

 

Looking at videos and documents for other HP latops, it appears that I should remove the 3 small screws above the media bay, but I have 7 or so (going from memory).   Suppose I did that... then what?  Any help or guidance is MUCH appreciated.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Please use the 4th manual (page 60) on the following link:

 

    http://support.hp.com/sg-en/product/hp-15-ay100-notebook-pc/12499456/manuals

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1
HP Recommended

Hi,

 

Please use the 4th manual (page 60) on the following link:

 

    http://support.hp.com/sg-en/product/hp-15-ay100-notebook-pc/12499456/manuals

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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