How do I stop monthly credit card being charged for service

[Vaderhype]

How do I get to my account information to remove credit card?

[Raj_05]

Hi @Vaderhype,

Welcome to the HP support community.

Thank you for posting your query, I will be glad to help you.  

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Could you elaborate on the issue for better understanding?

Alden4
HP Support 
 

[Vaderhype]

It has nothing to do with a printer. HP has been charging me $14.99 every month for HP Service and Repair. That's the charge on the credit card. I want to end this charge. I don't have any of their printers. I do have two of their laptops. The case number is [Personal Information Removed]. No response yet from HP officials. Is this a bogus charge? Thank you.

[Vaderhype]

I want a charge of $14.99 monthly for HP Service and Repair removed. I do not have any of their printers. I do have two of their laptops. They gave me a case number but I have received no response. Can you connect me with someone to stop this monthly charge? Thank you.

[Vaderhype]

I still don't have an answer.

[Raj_05]

Hi @Vaderhype,

Thank you for your response, 

To stop monthly credit card charges for HP Instant Ink service, you can follow these steps.

• Visit the HP Instant Ink website and sign in to your account using your credentials.
• Click on the "Account" or "Profile" option on the top navigation menu.
• Select the "Change Plan" option.
• Scroll down to the bottom of the page and click on the "Cancel Enrollment" button.
• Follow the instructions on the screen to confirm your cancellation.

It's important to note that if you cancel your subscription before the end of the billing cycle, you may still be charged for the remaining days of the cycle. Therefore, it's best to cancel at least a few days before the end of the cycle to avoid any extra charges. 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support

[Raj_05]

Hi @Vaderhype,

We have not heard from you in a while, this post is with reference to the thread you had created on HP Support Community.

I would like to know if the query that you had with your HP product was answered.  

If you have any other queries, feel free to reply to us and we will be more than happy to help you.

If you would like to thank us for our efforts to help you, please go to the public post and click on "Accepted Solution" and give us a virtual high-five by clicking on the "Thumbs Up" icon.

Take care and have a great day ahead!

Alden4
HP Support