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HP Recommended
HP Folio 9480m
Microsoft Windows 7 (64-bit)

Hi. I've bought the used HP Folio 9480m notebook and need to udate BIOS, but BIOS is protected by password and i can't find the prewious owner. How do i reset the password?

1 REPLY 1
HP Recommended

Hi,

 

For that Model, you will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

You can contact HP Business Support in your country via

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

or

 

https://support.hp.com/us-en/contact-hp

 

Just to note, if you do intend to go the HP route, don't try removing the rtc battery.  It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.

 

Regards,

 

DP-K

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Windows Insider MVP

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