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09-01-2024 11:47 AM
You will have to contact the local representative there to find the status of the repair.
Click here for world-wide contact info
If the problem occurs again and the laptop is out of warranty then try the following
restore to factory software click here to see if possible
or download the HP Cloud recovery from the Microsoft Windows Store.
====cleaning====
Cleaning without opening the PC
How to use air duster from WIKI how
https://www.wikihow.com/Clean-a-Laptop-with-Compressed-Air
General instructions for cleaning from HP tech.
https://www.hp.com/us-en/shop/tech-takes/how-to-clean-your-laptop#
This HP video shows how to clean air vents on your laptop.
Interior cleaning a PC
Before touching any component inside a PC you should touch the metal case first to allow any static electric to discharge.
If you do not have the proper surface for working on electronic equipment, then use an anti-static spray around the work area.
General instructions
Desktop cooling info by the memory people
Video from YouTube
https://www.youtube.com/watch?v=TffCxHuAVWs
Let me know if you need more help
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