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My laptop get knocked off my desk in class and the corner of the laptop fell and slammed into the ground. The power button cannot be pressed anymore. It is stuck in the "push" position. Its as if I am holding the power button even though I am not so it cant really turn on. I dont even want to know the status of my touch screen but I cant say cause the laptop doesnt really turn on. The back of the laptop is also messed up now. I just want to get a quote on how much its gonna cost me. I am in college so I dont really have the money to travel  somewhere just to find out its gonna cost me a arm and a leg to repair it. Someone please let me know. 

1 REPLY 1
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Hi @Martyparty

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer, they should be able to help you with the cost involved and repair procedure. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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