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‎02-16-2022 05:25 AM

HP Recommended
Operating System: Microsoft Windows 11

I have a HP Pavilion 14-dv0626sa. it's a core i3 11th gen with 4GB ram. I bought it yesterday. Most HP laptops seem to be upgradable to 32GB ram. I cannot find out any information about how much ram this machine takes. Crucial website don't have my laptop listed and I cannot find any tech support email or phone number for HP.  

 

 

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5 REPLIES 5

‎02-16-2022 06:55 AM

HP Recommended

Hi:

 

Chapter 1 of the service manual indicates that 2 x 8 GB is the max.

 

Maintenance and Service Guide (hp.com)

 

You can do this to see how much memory your notebook can support...

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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‎02-16-2022 09:42 AM

HP Recommended

I did the command prompt and it reports back "33554432", dividing that by 1,048,576 I get an answer of "32" which I assume means 32GB. I can see on the maintenance manual it says 16GB max supported so which should I believe ?

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‎02-16-2022 09:49 AM

HP Recommended

I would have more faith in the report.

 

 

1 person found this reply helpful
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‎02-16-2022 09:52 AM

HP Recommended

Ok thanks, only planning to put 16GB in it but nice to know it could take 32GB

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‎02-16-2022 09:56 AM

HP Recommended

You're very welcome.

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