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HP Recommended

@Janmarl

Thank you for posting back. 

 

I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

ECHO_LAKE
I am an HP Employee

HP Recommended

Hello community users!

 

Below I will leave a link that can also help you adjust the backlight timeout. 

The topic "The backlight stays on for only a few seconds" will be very useful.

 

HP Notebook PCs - Using the Backlit Keyboard

 

I hope it helps.

 

Regards,

SofiaML

 

I work on behalf of HP.
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