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- Re: How to dissassemble HP Spectre x360 - 15-bl112dx to clea...

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09-10-2020 09:52 PM
Hi, my laptop is close to 3 years old and is starting to have signs of overheating, the fans are always running very loud yet the laptop is still hot. I've already used an air compressor to blow through the vents from outside but that didn't help. I've been trying to disassemble the bottom panel so I can get to the internal fans for cleanup.
I tried to follow this video tutorial https://www.youtube.com/watch?v=8fMIVfvEXEo but found that the circular rubber feet on my laptop are not the same as the ones in the video. They don't have any screws inside, when I tried to pry one of the feet off, it appeared to have been strongly glued as if it's not meant to be taken apart.
I went through the manuals for this laptop (https://support.hp.com/us-en/product/hp-spectre-15-bl100-x360-convertible-pc/16779592/model/18021536...) which still mention the screws inside the rubber feet, so I think they don't match my laptop.
Any pointers to how I can disassemble this laptop? The full product name is HP Spectre x360 - 15-bl112dx
09-13-2020 09:35 AM - edited 09-13-2020 09:38 AM
Hi,
I have the same laptop(HP Spectre x360 15-bl112dx)the circular rubber feet which are exactly below the touchpad don't have any screw. so don't open it. Please see this Video
https://youtu.be/ka8evdw67pM
I did all cleaning of the FAN and Battery upgrade.
09-13-2020 12:37 PM
@louieh Welcome to HP Community!
I understand that you would like to disassemble the HP Spectre x360 - 15-bl112dx to clean the fan.
Please do not open the laptop.
I will suggest you contact our phone support and check for the support option. They will help you.
Or you can contact a local service center for repair.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
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