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HP Recommended
HP Envy 15 t [Mode WOO62AV]
Microsoft Windows 10 (64-bit)

Not able to find the RAM Module spec that fits my computer.  Looking at HP spare parts, does not list RAM modules.

any suggestions on how to find this info to purchase the RAM module?

 

HP Envy 15 t [Mode  WOO62AV]

Windows 10 Professional OS.

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Not the scanner link I posted.

 

I attached a utility that will tell you all the hardware info about your PC.

 

Look at the bottom left of my 2nd reply to you.

 

There is a paperclip icon with a zip file attached--right above the blue 'Reply' button.

 

That should tell you the memory speed of the memory module that is installed, and what speed it is running at.

View solution in original post

13 REPLIES 13
HP Recommended

Hi:

 

I would see if running the free Crucial memory scan tool will give you that information.

 

http://www.crucial.com/usa/en/systemscanner

HP Recommended

that didn't help, it did came back with message

"Crucial currently does not have any compatible upgrades available for your particular system."

HP Recommended

I can't find the model number based on the product info you posted.

 

The closest I could come up with is WOQ62AV, which is a 15-as000 model.

 

Here is the link to the service manual for that model series.

 

http://h10032.www1.hp.com/ctg/Manual/c05219344

 

The memory upgrade info can be found in chapter 1 on page 2.

 

Also, I have zipped up and attached below, a free utility you can run, that will tell you everything you ever wanted to know about the memory specs.

HP Recommended

Hi

 

Piriform Speccy gives something like this...

RAM
        Memory slots
            Total memory slots    2
            Used memory slots    1
            Free memory slots    1
        Memory
            Type    DDR3
            Size    8192 MBytes
            Channels #    Single
            DRAM Frequency    798.4 MHz
            CAS# Latency (CL)    11 clocks
            RAS# to CAS# Delay (tRCD)    11 clocks
            RAS# Precharge (tRP)    12 clocks
            Cycle Time (tRAS)    28 clocks
            Bank Cycle Time (tRC)    39 clocks
        Physical Memory
            Memory Usage    51 %
            Total Physical    6.94 GB
            Available Physical    3.37 GB
            Total Virtual    14 GB
            Available Virtual    9.59 GB
        SPD
            Number Of SPD Modules    1
                Slot #1
                    Type    DDR3
                    Size    8192 MBytes
                    Manufacturer    Samsung
                    Max Bandwidth    PC3-12800 (800 MHz)
                    Part Number    M471B1G73DB0-YK0
                    Serial Number    328347847
                    Week/year    33 / 15
                        Timing table
                                Frequency    CAS# Latency    RAS# To CAS#    RAS# Precharge    tRAS    tRC    Voltage
                            JEDEC #1    381.0 MHz    5.0    5    5    14    19    1.350 V
                            JEDEC #2    457.1 MHz    6.0    6    6    16    22    1.350 V
                            JEDEC #3    533.3 MHz    7.0    7    7    19    26    1.350 V
                            JEDEC #4    609.5 MHz    8.0    8    8    22    30    1.350 V
                            JEDEC #5    685.7 MHz    9.0    9    9    24    33    1.350 V
                            JEDEC #6    761.9 MHz    10.0    10    10    27    37    1.350 V
                            JEDEC #7    800.0 MHz    11.0    11    11    28    39    1.350 V

 

If in doubt please ask.

HP Recommended

though I haven't found this number on my computer, I could get the following info from my purchase order, it shows label mentioned below. can I get the Ram model spec / user guide for this specific item.

 

HP ENVY - 15t-as100 CTO

HP Recommended

Yes, I have posted the link to the service manual for that model series above.

 

it covers the model series 15-as000-099 and 15-as100-199.

HP Recommended

Hi

The reason can be that, like mine, there is no current manufacturer of my memory module.

You are therefore dependant on there being stock on someone's shelves.

HP Recommended

yes, running thorugh the same issue in finding memory module part. when I look at user guide shared, it shows DDR4-2133. But the part is not available in HP. looking at Crucial ram upgrades for same model, it lists 2666 or 2400 SODIMMS.  if I add one of these, will it work with other HP RAM module [probably 2133], that came with original laptop without any issues??  or Am I supposed to replace both modules for the compatibility reasons. 

 

Crucial 8GB DDR4-2666 SODIMM

Crucial 8GB DDR4-2400 SODIMM

HP Recommended

Hi:

 

Run that utility I attached earlier.

 

I bet the memory module in your notebook is either 2666 or 2400.

 

In any event, the 2400 module should downclock to 2133 if there is a PC4-2133 memory module in there now.

 

 

 

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