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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
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Accepted Solutions
HP Recommended
Open the User Guide or the Maintenance and Service Guide
In the Table of Contents (at the beginning of the document), look for the sections named "Right Side" / "Left Side"
Scroll to that section and peruse (read) the text and look at the illustrations.
Compare what you find in the document(s) to what you can see on the sides of your computer.
In the case of your model, "Left Side"
USB SuperSpeed ports (2) = 3.0 speed, 2 ports
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
HP Laptop PC 15-dy2000 PC IDS Base Model
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Open the User Guide or the Maintenance and Service Guide
In the Table of Contents (at the beginning of the document), look for the sections named "Right Side" / "Left Side"
Scroll to that section and peruse (read) the text and look at the illustrations.
Compare what you find in the document(s) to what you can see on the sides of your computer.
In the case of your model, "Left Side"
USB SuperSpeed ports (2) = 3.0 speed, 2 ports
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
HP Laptop PC 15-dy2000 PC IDS Base Model
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
4
0
0
HP Recommended
HP Recommended
You are welcome.
Smiling.
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
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