• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-31-2024 06:18 AM

HP Recommended
Product: HP Notebook - 15-db0011dx

My laptop is not compatible with the windows 11 update because of my processor I am trying to find out if I can upgrade it 

Category:
1 person had the same question
1 REPLY 1

‎05-31-2024 06:57 AM

HP Recommended

The only way to upgrade the processor would be to replace the motherboard with one that is listed in chapter 3 of the service manual that comes with one of the Ryzen 3xxx series processors.

 

c06719946.pdf (hp.com)

 

You would also need a different heat sink listed in chapter 3.

 

It would probably cost less to buy a fully supported W11 notebook than to upgrade yours.

 

If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2/22H3.

 

You have to use the version of the Rufus utility that I zipped up and attached in the discussion (v3.18).

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

If the in-place upgrade fails, you should be able to clean install W11 using the bootable W11 installation flash drive you made with Rufus.

 

I installed W11 using the above procedure on a HP 255 G7 notebook which is the HP business notebook equivalent to the 15-db0xxx model series and mine only has the AMD A4 processor.

 

W11 works fine on it.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.