• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)

How to increase internal storage HP Laptop 14 df0013cl.  I purchased an external hard drive, but my program files have used up all of my internal memory.  I want to increase the internal memory.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@GaSandra 

 

Its specs

 

           https://support.hp.com/au-en/document/c06156388

 

It has 64 GB eMMC which is an embedded MultiMediaCard. Your machine does NOT have Intel Core processor therefore it is impossible to upgrade internal storage . You can add 512GB or 1TB to its card reader slot but this is not an internal storage.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@GaSandra 

 

Its specs

 

           https://support.hp.com/au-en/document/c06156388

 

It has 64 GB eMMC which is an embedded MultiMediaCard. Your machine does NOT have Intel Core processor therefore it is impossible to upgrade internal storage . You can add 512GB or 1TB to its card reader slot but this is not an internal storage.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you for the response.  Will the card reader increase the speed of my computer?  

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.