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‎08-15-2018 11:04 AM

HP Recommended
Product: HP Envy 13-ad173cl
Operating System: Microsoft Windows 10 (64-bit)

How to know the reason why it is a Refurbish HP Laptop? The service/repair history of the Refurbishb HP Laptop?

 

Regards,

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-15-2018 02:54 PM

HP Recommended

You do not. You trust that it has the 90 day HP refurbished warranty. Might be a return which has been carefully checked by HP techs and returned to original condition or it might be overstock product originally intended to be sold as new that they decided to let go cheaper as refurbished. In either case the BIOS has been tattooed with an xxxxR product number to identify it as refurbished which means it went on the tech bench before being reboxed. Refurbs are some of the best laptop bargains there are. 

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1 REPLY 1

‎08-15-2018 02:54 PM

HP Recommended

You do not. You trust that it has the 90 day HP refurbished warranty. Might be a return which has been carefully checked by HP techs and returned to original condition or it might be overstock product originally intended to be sold as new that they decided to let go cheaper as refurbished. In either case the BIOS has been tattooed with an xxxxR product number to identify it as refurbished which means it went on the tech bench before being reboxed. Refurbs are some of the best laptop bargains there are. 

1 person found this reply helpful
Was this reply helpful? Yes No
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