How to replace keyboard keys that pop off

[ccongdon]

The C key popped off my keyboard and will not stay on. It seems to snap back in place but pops off again after hitting it a few times. I've had my laptop only 2 months.

[Huffer]

This is a very difficult issue to resolve which seems odd. It's such a little thing. But the keyboard key is attached by a bunch of very small plastic pieces, really a marvel of engineering. You have to carefully examine the place where the keyboard key mounts to the board and all the mounting pieces. Even a small part that is broken will prevent the key from snapping on right. There is also no universal way keyboard keys mount to the keyboard. Several different systems are used. 

https://www.youtube.com/watch?v=QCYOiK9QP08

These guys are the industry leader and have a library of tutorials for various models. Try to find one that looks the most like your mounting system and follow along. These guys also sell individual keys. 

https://www.youtube.com/watch?v=OAIOVwCbBJc

On your model HP does not even sell just a keyboard but offers as replacement the whole top cover which is obviously expensive and hard to install. So try to work through replacing the key. I wish I could get back some of the time I have spent on this very frustrating task. My eyesight no longer allows me to try to do this kind of fine detail work. 

Post back with any other questions and please accept as solution if this is the answer you needed. 

[ccongdon]

Thank you for the response. I already watched those videos and they were no help. My key looks nothing like the one shown in the first video and the laptopkey.com doesn't even list my model laptop. Can the key be attached with a glue or some adhesive?

[Huffer]

No it has to float on a moveable substructure. Can you take pictures?

[ccongdon]

I don't have any way of taking a photo at this time.

[Huffer]

OK well take your time we are not going anywhere