03-27-2020 09:27 AM
Where can I get step-by-step instuctions on how to replace the optical drive (model DA8AESH) in my HP notebook?
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03-31-2020 02:10 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
1.Removal and replacement procedures for Customer Self-Repair parts
Hope this helps! Keep me posted for further assistance.
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I am an HP Employee
04-03-2020 05:51 PM
Thank you for the reply.
After replacing the drive, I got the message "E: \ The directory name is invalid".
After searching (unsuccsessfully) for a solution on the internet,
I decided to unplug the drive and then plug it back in while the PC powered was up. It immediately recognized the new drive as a CD/DVD drive.
Everything is working fine now.