How to reset a battery

[Hofud]

I just replaced the battery in my power keyboard. It and the tablet batteries failed the HP battery test and were recommended to be replaced. I replaced them both and the tablet is now charging. The power keyboard is still not charging and still fails the HP battery test. Is there any way to totally drain the power keyboard battery via some key combination? When I first plugged it in after replacing the battery the light by the power connector was flashing amber. It eventually went to white but since running the battery test it now only flashed amber to white.

Any thoughts

Thanks in advance

[Hawks_Eye]

Hi @Hofud 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Now, let's dive into the issue! Could you please elaborate on what's happening with your device? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.