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‎11-02-2020 08:34 AM

HP Recommended
Product: Pavilion cs-1063cl
Operating System: Microsoft Windows 10 (64-bit)

I have my laptop connected to a j5create USB-C Triple Display docking station. This enables me to use a standalone monitor to view and work. However, whenever I close the laptop so I don't see its screen, it shuts off the system. So, the only way I can use the docking station is to keep the laptop open. How can I close it and not lose the connection?

1 person had the same question
1 REPLY 1

‎11-02-2020 04:03 PM

HP Recommended

@kram1960 

 

Please use option Do nothing when close the lid

 

      do nothing.png

Note: you have to open the lid when power your machine up.

 

Regards.

BH
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