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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Service Manual:
See p. 44 for "how-to".
Add one of these:
4-GB (PC3L, 12800, 1600-MHz) 691740-005
That will take you from 4 to 8 gigs. Technically, this procedure will put the warranty in jeopardy, but it is not terribly difficult to do. Remove the bottom cover and the memory slots are there. If you choose to go ahead and do it, be careful and follow the manual closely as there are lots of screws.
If this is "the Answer" please click "Accept as Solution" to help others find it.
HP Recommended
Service Manual:
See p. 44 for "how-to".
Add one of these:
4-GB (PC3L, 12800, 1600-MHz) 691740-005
That will take you from 4 to 8 gigs. Technically, this procedure will put the warranty in jeopardy, but it is not terribly difficult to do. Remove the bottom cover and the memory slots are there. If you choose to go ahead and do it, be careful and follow the manual closely as there are lots of screws.
If this is "the Answer" please click "Accept as Solution" to help others find it.
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