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- HP Community
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- Notebook Hardware and Upgrade Questions
- Hp Envy 15 wont turn on

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05-07-2016 01:55 AM
Nothing literally happens when i press the power button, the only led that gives signs of life is the charging led, it turns white when i connect the pc through ac without the battery and orange with the battery in it
I repeat, nothing happens when i press the power button, i cant even boot into the bios, not even the leds from the keyboars turns on, no fan no anything, totally dead
I tested all the components such as ram, hdd, ssd and wifi module, they all works fine
I bough my laptop 2 years ago from this april
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05-21-2016 02:37 PM
I tried with the hp tool flash drive again and this time i see the flash drive flashing after that the caps lock light start to blink twice
I think the BIOS is corrupted but i can't get it to work, i will just send it to repair, im done with HP, never gona buy anything HP branded ever again
05-08-2016 08:40 AM
Hi @BK-201,
Thank you for visiting the HP Forums!
I have read about your issue about your HP Envy 15 Notebook and it having startup issues. Try performing a hard reset.
When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Here is a link to computer won't start for Windows.
Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.
Please let me know how this goes.
To show that you like, or are thankful of my post, kindly click the Thumbs up below.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
05-19-2016 05:53 PM
I think the processor is also dead, what should i do? (Tried the hard reset again and nothing)
My next laptop will be an Asus though, this hp was my 3rd one since 2006
05-20-2016 09:45 AM - edited 05-21-2016 08:09 AM
Hi @BK-201,
Here is a link to computer won't start for Windows.
I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings. That way it will look at the Hardware installed on the Notebook.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
05-20-2016 11:08 AM
Your first link didn't work because as i said before the screen is black, the second link is broken
I tried restoring the BIOS downloading it and creating a usb flash drive recovery hp_tool, i pressed win+B and the power button for 2 second and nothing happened
I used this guide from hp: http://support.hp.com/us-en/document/c02693833#recover
Not the BIOS, not the motherboard, i think its the CPU's fault, where can i buy a new one for my laptop model?
Or maybe i should try a different bios recovery method?
05-21-2016 08:12 AM
Hey BK-201,
Here are the links for computer won't start http://ow.ly/YhQSY and Bios reset http://ow.ly/UM5N6.
I hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
05-21-2016 12:58 PM
Hey @BK-201,
That indicates that the BIOS is corrupt. Try pressing F10 at the very starting of the Notebook. Restoring BIOS default settings. http://ow.ly/QwZG300rmdR
Let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
05-21-2016 02:37 PM
I tried with the hp tool flash drive again and this time i see the flash drive flashing after that the caps lock light start to blink twice
I think the BIOS is corrupted but i can't get it to work, i will just send it to repair, im done with HP, never gona buy anything HP branded ever again