Hp Envy M6 hinge issue

[Balutzky]

Please help me..

My laptop's hinge is broken. I haven't been using this much since my mother gave this to me like this. Before she passed away she said it has been like this and she said she never dropped it. It just broke by itself. And now I badly need to have this laptop fixed for my review. I hope someone can help me. We paid good money on this laptop and I know it is out of warranty but please please help me have it fixed for free.. I read some old thread here on hp and said that they had it fixed coz it was an error on hp.

Thank you so much.

[Cheron-Z]

@Balutzky

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.