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- Hp Envy X360 Which cooling fan to buy

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07-06-2020 08:46 AM - edited 07-06-2020 08:58 AM
Picture of the Fan it of any helpI bought a certified refurbished laptop with 3 months warranty last month here from Pakistan
After a week the cooling fan started making a grinding noise when i contacted my laptop guy they told me to send it to hp for warranty claim because they are only resellers but when i checked the warranty status the warranty was expired two days after my purchase date so i guess that problem wont be covered in warranty now.
i want to order a new cooling fan for the notebook so i can replace it but i dont know which fan will be compatible
can anybody help me which cooling fan to order
I posted the picture if it gives any clue
07-06-2020 02:46 PM
@shahge_ahsan1 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
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If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
07-07-2020 02:12 PM - edited 07-07-2020 02:12 PM
@shahge_ahsan1 I've received the details, please ignore that message!
Thank you.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.