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- Hp Notebook - 15- bw531au is m.2 ssd supported or not ?

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01-03-2021 09:36 AM
Hello,
Mai i know that my laptop hp 15-bw531au m.2 ssd supported or not, if it supports m.2 slot then which one support (nvme, sata) ??
01-09-2021 06:29 PM
@ShabazAnjum
Welcome to the HP Support Community!
After reading your post, I did go through the Product specifications of your product and found that you have 1 TB 5400 rpm SATA hard drive installed on the PC.
And your computer Support for m.2 SATA SSD. Refer to 2 Chapter 1 Product description.
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
01-09-2021 11:26 PM
Thank you @Ecbo_Lake for the clarification but recently i opened my laptop and i iaw that my motherboard has m.2 slot available but in that slot there is no any m.2 adapter attached, so without that adapter i cannot insert any m.2 ssd in to my laptop, so can you please explain me how to fix that problem, which m.2 adapter is best for my laptop and why m.2 adapter is not attached to my motherboard. I am adding the picture of my m.2 slot are which is:
01-13-2021 11:48 AM
Thank you for posting back.
As we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee