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‎08-17-2016 10:57 AM

HP Recommended
Product: Pavilion 15-f337
Operating System: Microsoft Windows 10 (64-bit)
This computer is great. Everything runs perfectly and makes it easy to adjust to windows 10. The only problem I have is that I have no Bluetooth radio in the computer but there is a Bluetooth function on the software. I need to know if there is a Bluetooth radio for this device to install or if there a software to install to fix this issue.
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-17-2016 11:48 AM

HP Recommended

@JGrimm93

 

These are the 2 with the part number.

 

Ralink RT3290LE 802.11 bgn 1×1 Wi-Fi and Bluetooth 4.0 combo adapter

690020-001

 

Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi and Bluetooth 4.0 HMC combination WLAN adapter

753076-001

 

If you do order one make sure you use the HP part number.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04763999

 

REO

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5 REPLIES 5

‎08-17-2016 11:04 AM

HP Recommended

@JGrimm93

 

What is the model of your WiFi adapter???

 

REO

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‎08-17-2016 11:10 AM

HP Recommended
It is a Realtek Adapter. Model numer: RTL8188EE
Was this reply helpful? Yes No

‎08-17-2016 11:33 AM

HP Recommended

@JGrimm93

 

These are the WiFi cards for your laptop.

 

  • Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi adapter
  • Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi adapter
  • Qualcomm Atheros QCA9565 802.11 bgn 1x1 Wi-FBluetooth 4.0 combo adapter
  • Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter

 

The one you have is not BT combo.

 

REO

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‎08-17-2016 11:36 AM

HP Recommended
So I would have to get a different WiFi card to use the Bluetooth function?
Was this reply helpful? Yes No

‎08-17-2016 11:48 AM

HP Recommended

@JGrimm93

 

These are the 2 with the part number.

 

Ralink RT3290LE 802.11 bgn 1×1 Wi-Fi and Bluetooth 4.0 combo adapter

690020-001

 

Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi and Bluetooth 4.0 HMC combination WLAN adapter

753076-001

 

If you do order one make sure you use the HP part number.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04763999

 

REO

Was this reply helpful? Yes No
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