Hp envy x360 won't turn on

[Ts11]

Hello, I've been having this issue since yesterday. I was using my laptop until the battery died and I tried to charge it but it wouldn't turn back on. There is a solid white light when the adapter is connected so I know it's fully charged now, but my laptop will not turn on. Please help

[GBL84]

Hello @Ts11,

Try performing Hard Reset and See if that helps : http://support.hp.com/us-en/document/c01684768

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[Ts11]

I tried hard reset many times but no response

[GBL84]

Do you see and lights blinking ,

Is your PC under warranty !!

Thank You,

GBL84

I am not an HP Employee 

[GBL84]

@Ts11

Do you see anylights blinking ,

Is your PC under warranty !!

Thank You,

GBL84

I am not an HP Employee 

[Ts11]

My pc is no longer under warranty. No lights blinking. Just the solid white light when I plug in the adapter

[Ts11]

What else can I do to try to fix it?

[GBL84]

Troubleshooting other issues with computer not starting

If none of the previous symptoms match the one on your computer, use the following solutions to solve your issue.

Remove and reseat the memory modules

If a memory modules are not fully seated, it can cause computing and performance problems. These problems can be resolved by removing and reseating the modules.

Follow these steps to remove and reseat memory modules:

1. Turn off the computer and disconnect the power cord.
2. Remove the cover to access the memory.
   

    NOTE:

   Your computer might look different than the computer in the graphic.

    NOTE:

   Some computers might not have a cover that provides access to the memory. Have the computer serviced if you cannot access the memory.

3. Remove all of the memory modules in the computer.
   
4. Reinsert all memory modules.
5. Replace the service cover, battery, and power cord.
6. Turn on the computer.
   If the computer starts, you are done.
   If the computer does not start, continue to the next step.

Perform an HP System Recovery

If the steps in this document have not resolved the startup problem, perform a System Recovery to reset the computer to its original factory shipped state. For more information about System Recovery, see Performing an HP System Recovery.

 NOTE:

HP recommends that all possible troubleshooting steps are done before performing a System Recovery.

For more Information on how to resolve No boot and power issues, see the following HP support documents:

• Using and Testing the AC Power Adapter

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[Ts11]

I'm not sure where the memory modules are on my laptop.

[Ts11]

Yeah I tried all of this but it's not working.