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Ts11 Top Student
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Message 1 of 13
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Hp envy x360 won't turn on

Hp Envy X360
Microsoft Windows 10 (32-bit)
Hello, I've been having this issue since yesterday. I was using my laptop until the battery died and I tried to charge it but it wouldn't turn back on. There is a solid white light when the adapter is connected so I know it's fully charged now, but my laptop will not turn on. Please help
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Regents Professor
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Message 2 of 13
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Hp envy x360 won't turn on

Hello @Ts11,

 

 

Try performing Hard Reset and See if that helpshttp://support.hp.com/us-en/document/c01684768

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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Ts11 Top Student
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Message 3 of 13
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Hp envy x360 won't turn on

I tried hard reset many times but no response
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Regents Professor
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Message 4 of 13
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Hp envy x360 won't turn on

Do you see and lights blinking ,

Is your PC under warranty !!

 

 

 

 

 

 

 

 

 

Thank You,

GBL84

I am not an HP Employee 

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Regents Professor
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Message 5 of 13
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Hp envy x360 won't turn on

@Ts11

 

Do you see anylights blinking ,

Is your PC under warranty !!

 

 

 

 

 

 

 

 

 

Thank You,

GBL84

I am not an HP Employee 

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Ts11 Top Student
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Message 6 of 13
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Hp envy x360 won't turn on

My pc is no longer under warranty. No lights blinking. Just the solid white light when I plug in the adapter
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Ts11 Top Student
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Message 7 of 13
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Hp envy x360 won't turn on

What else can I do to try to fix it?
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Regents Professor
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Message 8 of 13
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Hp envy x360 won't turn on

Troubleshooting other issues with computer not starting

If none of the previous symptoms match the one on your computer, use the following solutions to solve your issue.
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Ts11 Top Student
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Message 9 of 13
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Hp envy x360 won't turn on

I'm not sure where the memory modules are on my laptop.
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Ts11 Top Student
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Message 10 of 13
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Hp envy x360 won't turn on

Yeah I tried all of this but it's not working.
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