• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-11-2016 02:56 PM

HP Recommended

13

Was this reply helpful? Yes No

‎11-11-2016 02:56 PM

HP Recommended

I figured you already know where to get memory. Try to get one just like the 8 gb you already bought. 

Was this reply helpful? Yes No

‎11-11-2016 02:57 PM

HP Recommended

and thats ram just making sure?

Was this reply helpful? Yes No

‎11-11-2016 02:58 PM

HP Recommended

Memory = RAM....Just buy the same thing you got before to go from 6 gigs to 12. Once you get the SSD we can help you install it and get software on it. And make sure your dad is cool with all this I would not want to intervene in something that is not my business with somebody else's kid. 

Was this reply helpful? Yes No

‎11-11-2016 02:59 PM

HP Recommended

Yeah there cool with it 

Was this reply helpful? Yes No

‎11-11-2016 03:00 PM

HP Recommended

Thanks for the answers i was just wanting to get this out of the way before i bought it and it didnt work

Was this reply helpful? Yes No

‎11-11-2016 03:01 PM

HP Recommended

like a new motherboard thats what i was going to do 

Was this reply helpful? Yes No

‎11-11-2016 03:03 PM

HP Recommended

That (new motherboard) was never gonna happen...glad we let you know that. Like I said, post back once you have the SSD and we can take it from there. Good luck. 

Was this reply helpful? Yes No

‎11-11-2016 03:04 PM

HP Recommended

alright i will in this discussioun?

Was this reply helpful? Yes No

‎11-11-2016 03:05 PM

HP Recommended

Yeah it will automatically notify me if you post something new here even if a month from now. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.