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‎07-07-2021 07:26 AM

HP Recommended
Product: HP ProBook 4440s
Operating System: Microsoft Windows 10 (64-bit)

Saludos , tengo un problema en mi pc portátil  modelo HP ProBook 4440s, con SO windows 10 home Single Language, Versión 21H1, el problema es que al hacer clip o doble clip  en el panel táctil del mouse, no hace nada, al revisar los controladores encuentro que el controlador HP Mobile Data Protection Sensor, muestra algún problema (código 48).

¿Como puedo solucinar este problema? 

20210707_082206.jpg

 Agradezco si pueden ayudarme. 

 

 

Category:
2 REPLIES 2

‎07-07-2021 07:30 AM

HP Recommended

Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Community in Spanish (www.hp.es/comunidad), and post your question there so you can get support in Spanish.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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‎07-07-2021 08:01 AM

HP Recommended

Hi, @Rommel15 

 

See if this discussion is of help to you...

 

HP 4540s driver ACPI\HPQ6000\3&B1BFB68&0 - HP Support Community - 7276506

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