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‎09-03-2020 09:33 AM

HP Recommended
Product: Pavilion cs2082tx
Operating System: Microsoft Windows 10 (64-bit)

My hp laptop pavilion cs2082tx has left hinge problem due to which laptop is not closing properly. The product is still in warranty however hp service center is refusing to apply warranty for this hardware issue and called it a accidental damage and asked me to pay 12000 rs for the repair. Please help to resolve my issues as laptop is hardly used within 1 year n still got problems.

1 REPLY 1

‎09-03-2020 06:55 PM

HP Recommended

@Pallaviwagh11 Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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