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- Hp spectre 700 hyper scroll button issue

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06-23-2020 05:41 AM
I bought a hp spectre 700 mouse and it was good and easy to use but i noticed that i can switch scrolling speed by pressing the middle mouse button or by pressing the hyper scrolling button .
My issue is that the diamond like hyper scrolling button pop off and falls from the mouse often sometimes when i press this button it pops off from its position and it may be lost as it is small.
Thanks in advance.
06-28-2020 02:27 PM
@m275500 Welcome to HP Community!
I understand that the Hp specter 700 hyper scroll button issue.
In that case, I would suggest you contact our phone supports nd check for the support option. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!