I HAVE PURCHASED A LAPTOP HP15s and it has battery issue

[FAHEEM_154]

They said it will run for 7 hrs but it wont even run for 2hrs

[VikramTheGreat · Accepted solution]

Hi @FAHEEM_154,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how disappointing it is when a new laptop doesn’t meet the advertised battery life. Here’s what’s happening and what you can do:

Why Battery Life Is Shorter Than Expected

• Advertised 7 hours is based on light usage (web browsing, low brightness, no heavy apps).
• Real-world usage (streaming, multitasking, high brightness) can reduce it to 2–3 hours.
• Other factors: 
  • Background apps running
  • High-performance mode enabled
  • Battery calibration issues

Steps to Improve Battery Life

1. Check Battery Health
   • Press Windows + X → PowerShell (Admin).
   • Type: powercfg /batteryreport
   • This creates a report showing battery capacity vs design capacity.
      
2. Update BIOS & Drivers
   • Go to HP Support: 👉 Official HP® Support
      
3. Adjust Power Settings
   • Settings → System → Power & Battery → Power Mode → Set to Balanced or Battery Saver.
   • Lower screen brightness.
      
4. Disable Background Apps
   • Settings → Apps → Startup → Turn off unnecessary apps.
      
5. Calibrate Battery
   • Charge to 100%, then use until it shuts down.
   • Recharge fully without interruption.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat