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‎09-05-2022 07:21 AM - last edited on ‎09-05-2022 11:11 AM by Retired

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15m-ed1013dx
Operating System: Microsoft Windows 11

I have an issue with my keyboard keys being lit to varying degrees of brightness on each key.  This seems to have become a problem when I wiped off my keyboard without shutting down my computer, an HP Envy X360 Convertible Laptop PC 15m-ed1013dx.  Can this be remedied?

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1 REPLY 1

‎09-15-2022 08:21 AM

HP Recommended

Hi @Odessaleigh

 

Welcome to the HP Support Community. I see that you are facing keyboard backlight-related issues with your HP ENVY X360 Convertible Laptop PC 15m-Ed1013dx. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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