I bought a brand new laptop from Amazon 15-ec2076ax, but my warranty is already active 1 year ago.

[Bhoumiksaini]

I bought a new hp laptop from amazon and it's warranty already active 1 year ago. After 1 day when I complaint this to Amazon, hp auto corrected the warranty date and now showing correct warranty date, So I get an old laptop or its a warranty mistake by hp ?

[Dragon-Fur]

@Bhoumiksaini 

Welcome to the HP User Community.

The Warranty date is typically set soon after the product is manufactured.

The date is updated when the product is purchased and then registered with HP Support.

In this case, I'd guess the product might have been manufactured a while before you purchased it.

Whether you consider the computer to be "old" is up to you.

For example, if the computer meets your needs the price was right, and you like the product, then the build date is less important than if you had concerns about the product features or performance.

For those reading ---

Warranty Dispute

If the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 HP Customer Support - Product Warranty Check

Select your Region / Country

Enter the necessary information

Have your receipt / proof of purchase available.

HP PCs, printers - Dispute a warranty status 

How-to Instructions – includes Video

HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"