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I bought a new hp elite book g5 but the fingerprint sensor is not working it doesn't show one in the software can you please confirm that it has a sensor or not 

1 REPLY 1
HP Recommended

@Srk17 

 

That is a series of many different models/products. Some have Finger print reader, some don't. If software could not find it, the chance is your machine did not have Finger Print Reader option. My machine does NOT have.

 

Regards.

BH
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