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‎12-30-2022 08:09 AM

HP Recommended
Product: 4Q702EA
Operating System: Microsoft Windows 10 (64-bit)

Hello, i bought a HP 15s-fq3018nq (s/n-5CD2278Z3Y) and i want to upgrade it from 4gb to 8GB ram. I see in the task manager that i have 2 slots for RAM ,I see in AIDA that i have 2 slots, I search in google and evrywhere is written that this model is with 2 slots for RAM. So I bought 2nd RAM exactly the same like main and when I open the laptop, I saw only 1 ram slots....
How many slots I have and where to find the second one ???
IMG_20221230_163800.jpgIMG_20221230_164417.jpg

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1 ACCEPTED SOLUTION

Accepted Solutions

‎12-30-2022 08:21 AM

HP Recommended

Hi:

 

Notebooks that come with the Intel Celeron processors only have one memory slot.

 

The notebooks that come with Intel Core processors have two memory slots.

 

You cannot 100% rely on software to determine how many memory slots your notebook comes with.

 

According to the Intel specs for your notebook's processor, it should support a single 16 GB-DDR4-3200 memory chip.

 

Intel® Celeron® Processor N4500

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

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1 REPLY 1

‎12-30-2022 08:21 AM

HP Recommended

Hi:

 

Notebooks that come with the Intel Celeron processors only have one memory slot.

 

The notebooks that come with Intel Core processors have two memory slots.

 

You cannot 100% rely on software to determine how many memory slots your notebook comes with.

 

According to the Intel specs for your notebook's processor, it should support a single 16 GB-DDR4-3200 memory chip.

 

Intel® Celeron® Processor N4500

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

1 person found this reply helpful
Was this reply helpful? Yes No
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